Common questions
Quick answers before booking.
How long is each lesson, and what does it cost?
Each private lesson is 1 hour: $100 for a single lesson, or $300 for a four-lesson package (buy 3, get 1 free).
Can I choose online or in-store?
Yes — pick whichever works for you in the "Date & location" step. Online lessons run over Zoom; no account needed, just click the link in your confirmation.
Can I pick my instructor?
Yes. You can choose from the instructors assigned to your topic who have an open slot.
What should I have ready?
Your camera or gear, a charged battery, memory card, and any lenses or software you want to cover. Your confirmation email includes a checklist.
How does the four-lesson package work?
Pay once and your remaining credits are stored in Acuity. Your confirmation email includes the package code to use when booking the next lesson.
Can I reschedule or cancel?
Use the management link in your lesson email. Rescheduling is available until 24 hours before the lesson. If you cancel a standalone $100 lesson at least 24 hours ahead, the full $100 is refunded to the original payment method. If you cancel inside 24 hours but before the lesson starts, you receive one lesson credit for a future booking. If you booked with a package, one lesson credit is returned to that package. After the lesson begins, cancellations and no-shows are reviewed by Milford Photo.